Italian Stone Company Ltd is committed to providing products and services that consistently meet or exceed customer expectations, and comply with all relevant ISO standards and regulatory requirements. We will foster a culture of continuous improvement, empowering our employees to uphold quality standards and achieve excellence in all our operations.
As such, we are in the process of implementing a certified ISO 9001:2015 compliant Quality Management System. We commit to adhere to these principles:
Commitment to Customer Satisfaction:
We are dedicated to understanding and meeting customer needs and expectations.
Compliance with Standards and Regulations:
We commit to adhere to relevant ISO standards (ISO 9001:2015), as well as legal and regulatory requirements wherever we operate.
Continuous Improvement:
Our commitment is not static or temporary: we fully embrace the need for ongoing improvement in our processes, products, and services.
Employee Engagement:
We recognize the importance of employee involvement in quality management and the provision of necessary training.
Leadership Commitment:
The senior management is committed to quality and the establishment of quality objectives throughout our operations.
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